answers to the most frequently asked questions

Where is Market Place Dental Practice?

We are a first floor practice located above Caffé Nero

18 Market Place

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Situated on Cirencester’s historic Market Place, we overlook the beautiful parish church which has dominated the town for over 600 years.

Is there parking at the practice?

There are convenient parking spaces on the Market Place just outside the practice and at the nearby Forum and Waterloo Public Car Parks. The Market Place also has disabled parking spaces and a taxi rank.

When is the practice open?

Monday – Friday: 9:00 – 5:30
Saturday (1st & 3rd of each month): 9:00 – 12:30

All treatment is by appointment only

Do you accept new patients?

Yes, we are currently happy to accept new patients. Please contact our reception team who will be pleased to help. There is a non-refundable booking fee of £30 which will be deducted from the first appointment charge. Upon payment of the booking fee, the receptionist will provide you with a Welcome Pack, which includes general information about the practice. It also contains a medical history form which we request you complete and bring to your first appointment. This will form part of your confidential dental records and is necessary to ensure we provide you with the most appropriate treatment.

What type of dental services do you provide?

Market Place Dental Practice is able to provide a comprehensive array of dental treatments including routine check-ups and general fillings, veneers, crowns and bridges, root treatments, tooth whitening, dentures, periodontal (gum) treatment and oral surgery including extractions and implants. Full mouth rehabilitation is available in cases of severe dental disease or where a patient wants to improve the appearance of their smile.

Do you have a hygienist at the practice?

Yes, we have 2 hygienists, providing a range of services including oral hygiene advice, general cleaning and periodontal (gum) treatment. In more severe cases of gum disease, we are able to offer adjunctive care with topical or systemic antibiotics.

How do I book an appointment?

Please call reception on 01285 652200 or drop into the practice, where one of our receptionists will be happy to help, or click here to request an appointment online.

How do I cancel an appointment?

Please contact reception at your earliest convenience. Appointments cancelled with less than 24 hours notice will incur a charge.

What should I do in an emergency?

Call the practice on 01285 652200. During working hours a receptionist will be able to advise you on the most appropriate course of action. We aim to see all patients with tooth ache on the same day, if you call early.
Outside of working hours, a message on the practice answer-phone will give you the details of the on-call dentist.

What should I do if I am unhappy about some aspect of your service?

In the first instance call the practice on 01285 652200, during working hours a receptionist will be able to advise you on the most appropriate course of action. You can find out more information about our resolution procedures here