About the Practice

The Practice Team

Services Available

Accessibility

Rights and Responsibilities

The Practice Team
Our dentists, nurses, hygienists and receptionists always aim to provide a high standard of care and service for patients.

We have four dentists, Dr Dimitri Haddjeri, Dr Aurimas Bajoras, Dr Victoria Bournazou and Dr Gabor Babinszki. Our part-time hygienist is Karen Greener.

Services Available

The majority of our patients are seen under the NHS. The Practice has a contract with Wiltshire PCT to provide a fixed, limited amount of NHS care each year, this means the number of NHS patients we can see is limited. NHS dental treatment includes all treatment necessary to secure and maintain your oral health.

We also offer a full range of Private treatment options for patients who register with us for private (non-NHS) dental care, or see us as NHS patients but choose to have treatment that is not available under the NHS .

NHS treatment costs are on display in the practice reception and your dentist will advise you about the specific cost of any private treatment required, as this will vary from patient to patient. To give you an idea of private charges, a few selected prices can be found on our Private dental care charges leaflet is available from reception..

In addition to routine treatments this practice is also pleased to offer:

• Tooth whitening.
• Flouride treatment, to discourage decay.
• Fissure sealing, to prevent tooth decay.
• Cosmetic dentistry, for a good looking mouth.
• Mouthguards, custom-made to protect your teeth in sport.

Also vailable to purchase from reception are a selection of toothbrushes and other dental care products.

Accessibility

We are sensitive to the needs of patients with disabilities, and our ground floor facilities are suitable for disabled patients, including those in wheelchairs. Unfortunately though the practice is not large enough is accomodate mobility scooters inside the buiidling.

Patient Rights & Responsibilities

You are entitled to:

• A thorough examination of your mouth, teeth and gums.
• A full explanation of your treatment options.
• A written treatment plan including estimated costs.*
• Information about NHS charges displayed in the reception area.
• Advice on how to keep your teeth and gums healthy.
• Information about this practice and services available.
• A care and treatment summary if you decide to transfer dentists.
• Make a complaint if you are not happy with your treatment or care.

You are responsible for:

• Giving at least 24 hours notice if you have to cancel or change an appointment. (We will not charge you for missed NHS appointments but if you miss 2 appointments we may no longer be able to offer you NHS treatment. Charges may apply for missed private appointments.)
• Following your dentist's advice to prevent tooth decay and gum disease.
• Paying your NHS patient charges or private care charges promptly.
• Bringing proof of entitlement when claiming help with the cost of NHS treatment.
• Treating the dental team with courtesy and respect. **

  * Please note - if your treatment is a 'Band 1' course of treatment or you do not have to pay NHS charges, you will need to ask your dentist to provide this.

** Please note - we reserve the right not to see or treat patients who are rude, threatening or abusive. We also will not book new appointments for patients who fail to pay their charges due. In these cases we will inform the patient and if they are seen under the NHS, also Wiltshire PCT.

 

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